Terms & Conditions

Terms & Conditions

- Hours of Operations:  7:30am - 5pm EST, Mon - Fri  (Closed on Major Holidays)

- Minimum Orders: NONE - we will welcome ALL orders. Order or give us a call even if you need just one item.

- Method of Payment: We accept Visa, Mastercard, American Express, PayPal and C.O.D.

- Shipping Information: All products are sold F.O.B. shipping point unless otherwise quoted.

• UPS is our primary carrier.
• Actual street address must be provided.
• UPS will not deliver to a Post Office box.
• UPS Next day, Second day & Third day service available.

- Returns/Damaged Goods: 

• Prior to making any returns or exchanges to Linemen’s Supply, you will need to obtain a RGA number. Please contact us at 800-724-2209 to explain the reason for the return or exchange and to obtain the RGA number. A 20% restocking fee may apply.
• We gladly accept returns of equipment that are returned within 30 days of the date that the items were received. Items should be unused and in the same condition as when they were received. Used items will not be accepted unless there is a product defect. The items should be returned in their original packaging and proof of purchase is required.
• *** Please note, Linemen’s Supply reserves the right to refuse returns on safety products after one year from the manufacture date, special orders, and non-stocking items. Non-stocking items are those that are not promised to ship the same day or within 24-hours.

- Warranty: All products are warrantied to be free from defects or manufacturer defective workmanship under manufacturer's warranty.

• All warranty claims are subject to inspection and approval of the manufacturer.

We will try to assist you where applicable.